Returns & Exchanges

At Tata Simply Better, we strive to provide the highest quality plant-based products; however, due to the perishable nature of our food items, we only accept returns for damaged or incorrect orders. Please initiate your request within 24 hours of delivery to ensure a swift resolution.

1

Inspect Your Delivery

Thoroughly check your package upon arrival for any signs of damage, leakage, or incorrect items before opening the inner seals.

2

Document the Issue

Take clear, high-resolution photographs of the damaged product and the shipping label as evidence for our quality assurance team.

3

Contact Support

Email our customer care team with your order number and the attached photos to request a replacement or a refund to your original payment method.

4

Await Verification

Our team will review your claim within 48 hours and, once approved, will process your refund or dispatch a fresh replacement at no extra cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing